What We Have Here Is: Failure To Communicate


My wife and I went to Manhattan this morning to meet up with some friends who were visiting from Massachusetts. We met for brunch on the Upper East Side and had a really nice time. We live about 50 miles from the city and a round trip of 100 miles without charging would necessitate extreme-efficient driving, mostly because it was in the low 40's and the range is a bit compromised when the temperatures fall below 50 degrees. However I was gong to work directly after and that's only about 20 miles from the city, so the 70 miles trip would be no problem.

When we arrived at the restaurant, there was no on-street parking available so we found a parking garage right down the block and when we approached my wife noticed a sign outside that said "Beam Electric Vehicle Charging Station". When we pulled in, straight ahead I saw the Coulomb EVSE with the ChargePoint name printed across the front of it. I didn't really need to charge but what the heck, I'm here and there's an EVSE available so I might as well grab some extra electrons.
 The garage attendants had no clue. They knew the EVSE was there, but didn't know anything about rates or if I was even "allowed" to use it. They told me they have never seen it used before but gave me their blessings to give it a try. I know Beam is big in NYC and they offer unlimited charging plans for $98/mo but I didn't know if I could just access the EVSE with my ChargePoint card. Since the unit had ChargePoint printed on it I figured I could use my ChargePoint card. Sounds reasonable, right? I guess it's not because I was denied access. When I swiped my card in front of the EVSE, it did recognize it. However it then displayed "Authorization Failed: Restricted Use Only" That's a shame because I was fine paying them the posted rate of $3.95/hr for about $1.20 in electricity. I was there two hours so the unit would have made them five dollars at least.

When I got home I went to the Beam website and saw I need to also register to their network to use Beam EVSE's, even though it says ChargePoint Network on the EVSE. As I wrote, they sell the $98/month unlimited use deal, but also a pay-as-you-go contract for a one time fee of $9.95. You then need to wait for them to mail you a card to swipe, so you can't just register with your smartphone and begin using the unit on the spot; not very user friendly in my opinion. To make matters worse, the EVSE was covered in dust, like it was never used. Here I was ready to pay to use it and they wouldn't let me. I think they should at least have some single-use swipe card at the garage that you could buy when you arrive. They could sell them in hourly increments so you can buy however much time you want the EVSE to charge for. I really don't want to have to have a half dozen swipe cards on my keychain, and you know even if I do when I really need to use a public charger I'll happen to find one that I don't have the card for.

The good news for me, is that I've been driving an EV for nearly three years now and have driven about 80,000 miles, and not once have I ever needed to use a public charging station. I'm sure the time will arise when I do, or when I will make a trip that I couldn't have otherwise taken without using a public charging station, but for now I'm really not worried about it. The electric vehicle industry will have growing pains. Right now it's like the Wild West with regard to public charging and people are making up the rules as they go along. In time things will settle down, networks will merge and hopefully someone will come along with a way to have one card work on all public charging stations regardless of the network, kind of like PayPal for public charging. Maybe the answer will be no "networks" and just have the stations work with the swipe of a credit card, seems easy enough to do that now but then the networks would lose the "one time account activation fee" and I'm sure they don't want to give that up until they absolutely have to. Sooner or later someone will come up with a better way and all the others will be forced to conform or be shuttered into obsolescence. I'll be eagerly waiting for that day. Till then, I'll be happily charging from my personal EVSE's. No problem, since they've been all I've needed so far.