http://go.techtarget.com/r/5499568/4946246
Providing secure, convenient technical support offerings can be a
challenging task for any organization. Home offices and smaller
businesses are often limited to phone-based support, making it
difficult to deliver quality customer care. Explore how to provide
employees with quality technical support in home or at the office.
In this white paper, you will learn how to deliver convenient and
secure support to small businesses to address their various
technological issues. Gain insight into technologies that allow
support staff to remotely view what the customer sees, chat with
users in real time, and guide users through software installations.
Find out more about secure remote desktop support:
http://go.techtarget.com/r/5499569/4946246
Sponsored by: Citrix Online - GotoAssist
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