Are you properly ensuring voice and video quality for your users?

January 15, 2009 Published by  SearchUnifiedCommunications.com

Unified Communications Connection

SearchUnifiedCommunications.com
Ensuring voice and video quality about more than watching packet flows
Shamus McGillicuddy, News Editor

Unified communications managers need to manages more than the network when delivering voice and video services. They must make sure they also manage the user's quality of experience.

When managing voice and video across IP networks, unified communications (UC) managers must consider more than network flows and packet loss. They must find ways to measure the user's quality of experience (QoE).
Read more about managing the user's QoE.


Top videoconferencing tips, advice and more!
You know the benefits of video conferencing, but for all those things you don't know, we have the resources to enlighten you. Our editors select, summarize and organize the most valuable content on video conferencing (among other communication-related technologies and trends) to make it easier to research or educate yourself on a topic.

  • Our video conferencing topic section, includes everything from news, expert advice, webcasts and other multimedia resources, to white papers, best web links and glossary information -- each with brief summaries to help you better determine if it will be of use to you.
  • If you don't find exactly what you were looking for, or need some additional information on a specific aspect of the technology, send your question into Matt Brunk. He'll not only answer your question and provide helpful insight, he may give you a healthy dose of humor to go along with it.
  • Don't forget about ITKnowledge Exchange. ITKnowledge Exchange is a forum of IT experts and was created to allow members to ask, answer and share information to benefit the entire IT community. It's a wonderfully helpful tool to keep handy.
  • We editors are also here to help. If you're not finding what you need, email us and let us know what you're looking for. We'll help you find it.

  • Need more info on UC? Check out our other organized topics, each full of informative resources such as news or expert advice.


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