Hamburg and Cambridge – 19th August 2008 In November 2007 logistics services provider Bursped Speditions GmbH, a long-established Hamburg company and one of Germany's most respected freight forwarding companies, installed an efficient monitoring solution to cover its 13,500 m2 distribution centre. The facility handles approximately 3,000 shipments or around 1,000 tonnes of freight every day. "High-quality service and protection against loss are a major competitive advantage for freight forwarders", comments Operations Manager , Roland Mrowka. "Right from the start we therefore went looking for an efficient monitoring solution to cover the entire warehouse."
An important consideration was how to track the movement of goods, especially when individual shipments are "mislaid". "Staff are a major factor in the handling of package freight", explains Mrowka. "Shortage of time and the usual warehouse pressures will inevitably mean that some units for shipment are not located where they should be." Dispatching incomplete shipments leads to lower customer satisfaction and to time-consuming search activity later on.
"Video monitoring combined with a precise real-time location system covering the entire warehouse is therefore absolutely essential", states Mrowka. The contract was awarded to the real-time location system provided by Ubisense, whose German office is based in Dortmund. eseg Deutschland GmbH, Bornheim, conceived the total solution and took overall responsibility for the delivery and installation. Experts in security systems for logistics and a Ubisense strategic partner, eseg also developed the video picture recording, storage, indexing and management tool used at Bursped.
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