An automobile accident can be an emotional and stressful event. Whether the accident is minor or severe, there is usually some damage to the vehicles. With damage, there will be needed repairs. One of the first decisions for someone whose car has been damaged is where to take the vehicle. Your insurance company will often try to convince you to take your car to one of their recommended repair shops, but you are not legally bound to use one of their recommendations. If you don't have a favorite place, getting a good referral from a friend is one of the best ways to select a car repair shop. If your car is still drivable, it is advisable to take it to a few places to get different estimates - shopping around is good for your wallet!
The first part of the repair process is the estimate. Most people have no idea what happens when you get an estimate. They may think that a specialist takes a look at the car, punches a few numbers in to a calculator and, voila, out comes a figure - often one that is higher than expected. However, the process is often quite detailed and involves several steps and tasks. Here is what goes on when you take your car in for a repair estimate.
1) Determine the point and intensity of impact and getting a feel for any structural damage.
2) Check all the steel components of the vehicle to determine replacement and welding needs.
3) Check all the plastic components of the car such as instrument panels and interior door panels.
4) Determine if there is any damage to the mechanical system.
5) Assess any damage to the suspension system.
6) Ask any questions regarding any previous or old damage.
7) Determine any repair needed on the exterior paint.
Once the estimator has taken these steps, the inspection usually moved to the shop office. Once in the office, the next tasks are performed.
1) Check parts availability and estimated time for delivery.
2) Check parts pricing and look for any discounted parts.
3) Determine the total hours need for labor to completely repair and repaint the vehicle.
4) Explain each repair task, each part, and all factors to the owner.
5) Print out a complete explanation of the repair with costs for each part and labor hours.
6) Explain the estimated time needed for repairs.
Most of the process is automated and many shops will have similar estimates based on parts and labor hours. However, some shops seem to know where to get more discounted parts and use their labor hours more efficiently. Though automation is a key component of the car repair process in the digital age, it still takes a skilled repair specialist to correctly assess the damage and determine the best course of action for repair.
It is important to look carefully at each estimate your receive. If one is considerably lower, it is important to find out why. You will want to determine if the lower price estimate is missing a repair or a part. Though price is always a consideration, you want the job done correctly and you want you car repaired safely. Don't assume - compare all estimates and do some research on the Internet. Find reviews and testimonials on any repair place you are considering. Taking a little extra time to understand the process and doing some additional research on repair shops will ensure a safe and complete repair and a decent and fair price.
