What's different with Google Apps Sync for Microsoft Outlook

Iskandar Blogger 10:20 PM
We built Google Apps Sync for Microsoft Outlook to make it as easy as possible for people who love Microsoft Outlook to continue to use it when their company switches to Google Apps. In developing the feature, we focused on allowing Outlook users to connect to Google Apps for business email, contacts and calendar. But we also recognized that many people add plug-ins to Outlook for additional features. For that reason, we worked to ensure that as many plug-ins as possible continue to work, like salesforce.com and WebEX.

Unfortunately, some plug-ins don't yet work with Google Apps Sync for Microsoft Outlook, and we wanted to take this opportunity to highlight a few of the more common ones:
  • Microsoft Office Outlook Connector
  • Acrobat PDF Maker Toolbar
  • Outlook Change Notifier
If you would like to continue to use these plug-ins, uninstall Google Apps Sync for Microsoft Outlook, and the uninstaller will re-enable the plug-ins.

We'd also like to highlight another known issue that may be of interest. Programs that interact directly with the Outlook data file, including Windows Desktop Search and PGP.com's encryption plugin, don't currently work well with Google Apps Sync for Microsoft Outlook.

Windows Desktop Search will not properly index Google Apps Sync data files, so in order to stop indexing from running indefinitely, the Google Apps Sync installer disables it. We recommend using the default Outlook search.

If you want to re-enable Windows Desktop Search for your Outlook data files, you can uninstall Google Apps Sync. If you are using Google Apps Sync version 1.0.22.1945 or lower, you must first install the latest version and then uninstall Google Apps Sync to re-enable indexing.

You can find more information about what's different in our help center. We're working with Microsoft and other partners to help fix these issues and support additional Outlook features like multiple calendars. We'll keep you posted on our progress.

Posted by Chris Vander Mey, Senior Product Manager, Google Apps