ITSM: Use it to your advantage

March 12, 2009 Published by  SearchCIO-Midmarket.com Weekly Tech Advice Top five reasons to start an ITSM initiative today Kristen Caretta, Associate Editor ITSM best practices can help IT provide business value, improve service quality and reduce costs. But the sometimes misunderstood frameworks, including the IT Infrastructure Library (ITIL), cause some CIOs to shy away, fearing complexity and cost. Finding the best ways to maximize these goals while putting forth the least amount of resources is crucial to getting the most out of your IT Service Management (ITSM) and ITIL initiatives. Here are five tips to ensure success once you start using ITIL and ITSM. READ THE TOP FIVE TIPS   ADVERTISEMENT   Get the most out of SearchCIO-Midmarket.com Career tips and management insight for the midmarket CIO CIO Decisions ezine Salary Report: Could you hate your boss that much? CIO salaries: Hold on to what you have Salary Report: Telecommuting a luxury   ABOUT THIS E-NEWSLETTER This e-newsletter is published by SearchCIO-Midmarket.com, part of the TechTarget network. TechTarget provides IT professionals with the resources they need to perform their jobs: Web sites, newsletters, forums, blogs, white papers, webcasts, events and more. Copyright 2009 TechTarget. All rights reserved. Designated trademarks and brands are the property of their respective owners. If you no longer wish to receive Weekly Tech Advice from SearchCIO-Midmarket.com go to unsubscribe: http://searchCIO-Midmarket.techtarget.com/u?track=NL-974&em=sekhargreen%40gmail.com&uid=4946246&eid=693082& Unsubscribe requests may take up to 24 hours to process; you may receive additional mailings during that time. A confirmation e-mail will be sent when your request has been successfully processed. Please note, this will not affect any other subscriptions you have signed up for. Contact Us: SearchCIO-Midmarket.com Member Services 117 Kendrick Street, Suite 800 Needham, MA 02494 Contact: Webmaster@techtarget.com When you access content from this newsletter, your information may be shared with the sponsors or future sponsors of that content as described in our Privacy Policy: PRIV LINK