The Difference Between an Issue and a Problem

At work a lot of things don't go as planned. As things don't go as planned it means you have an issue or a problem. An issue is something that takes more time to fix, but is really just an annoyance because you know a solution as soon as you find the issue. A problem is when you uncover a potential issue, and you don't know how to fix it.

Yesterday I had an issue. The stairs are missing 4 balusters, and I need more balusters to reinforce the railing at the top of the stairs. The balusters in landing are spaced about every 12". They should be about every 4.5". I took one of the balusters to HD and of course, they don't match. Instead of buying around 25 balusters, it looks like I'll be buying 50-60 of them. This was an issue because I knew the solution. I just didn't like it because it costs more, and takes more time. Today was different.

Today I found a problem. As we were demo'ing the back bedroom we removed the drywall, plaster, lath, and trim from the back wall. Below the window we noticed the wood didn't look right. After poking around a bit I came to the conclusion we had termites. Not good. I'm not sure if they are still there, but I'll research this tonight. The termites ate some of the framing supporting the window. This explains why the upper sash of the window was broken... I wish the termites stopped at this. They didn't. They have eaten the main transverse support that is supporting the 5' overhang off the back of the house. This is a real problem. I have a few ideas of how to fix this, but it all involves more work than I expected.

Hopefully I can come up with a solution we can fix from the inside. The outside of the house is covered in formstone. If we have to rip this off the job will become very difficult, and a much bigger endeavor than I want to deal with.