E-commerce’s ACSI score experienced a 1.3 percent boost from Q4 2004’s 78.6, to Q4 2005’s 79.6. ForeSee Results uses the University of Michigan’s ACSI methodology, which includes site users’ likelihood of using a site again or recommending it to other users, to determine rankings based on a 100-point scale. The report segments e-commerce into four subcategories: e-retail, online auction,
